Partnerships, collaborations, publishing inquiries, and general questions.
Newmarket, Ontario, Canada
Working worldwide
Include the tool name or page address, your browser and device, the steps you took, and what you expected to happen. If an error appeared, copy its wording.
Start with a description rather than sending confidential files. A small, non-sensitive example can help us reproduce a file-format problem. Never email generated passwords, private keys or customer invoice details.
Put the product or author name in the subject. For an app issue, include the app version and operating system. For an industrial system, describe the workflow you need help with rather than sharing live plant credentials.
For publishing inquiries, tell us which author, book or collaboration you are asking about. The publishing directory links to the author pages.
Game-specific help is available for KOCHI, GO and Chomp Champs. These pages cover common controls, online-play checks and the details useful in a support request.